We're here to help! Please fill out the form below so we can direct your concerns (or praise, we like that too) to the right people. Check out our FAQs for answers to some of our most commonly asked questions.
For inquiries regarding the status of your mail-in development: As a reminder, we have no control over the mail and how long packages take to get back to us. While most cameras and film make it to us in about 3-5 business days, it's not uncommon for mail to take up to two weeks. Please be patient if you're reaching out about a camera that was mailed in less than two weeks ago. We really appreciate it :)
DOES MY DISPOSABLE CAMERA INCLUDE DEVELOPMENT?
WILL ANALOG DEVELOP CAMERAS OR FILM THAT ARE NOT ANALOG BRAND?
When you order our Mail-In Development & Film Scanning service, we will mail you a physical envelope (pre-paid postage) to bring your camera/film directly to our film lab. Make sure you purchase one for every camera/roll of film that you have! Included with the envelope will be a card that has a QR code. Just scan the code, register your email, and put the card + camera/film in the envelope and drop it off at a post office or in a blue USPS box!
HAVE YOU RECEIVED MY CAMERA/FILM YET?
WHAT HAPPENS IF I LOSE MY MAILER?
WHAT HAPPENS IF I FORGOT TO REGISTER MY CAMERA OR FILM?
HOW IS MY CAMERA SHIPPED TO THE FILM LAB?
HOW WILL YOU KNOW WHERE TO SEND MY DEVELOPED PICTURES?
HOW LONG DOES DEVELOPMENT TAKE?
DOES DEVELOPMENT INCLUDE DIGITAL SCANS OF MY PICTURES?
ARE PRINTS INCLUDED WITH DEVELOPMENT?
CAN YOU, ANALOG, USE MY PICTURES WITHOUT MY CONSENT?
ARE MY NEGATIVES RETURNED AFTER DEVELOPMENT?
ARE CAMERAS RECYCLED AFTER THEY’RE DEVELOPED?
WHAT HAPPENS IF MY REGISTRATION CODE IS GONE OR MISSING?
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